Largest independently-owned, single-location retailer of electronics, appliances, and home goods in the USA.
Pioneered AI/ML Service Analysis system using frontier LLMs, reducing diagnostic time and processing 100,000+ service tickets with automated troubleshooting and part ordering
Led continual development of Android fleet application through 350+ releases, integrating Stripe payment processing and real-time GPS tracking for 6M+ deliveries, reducing paper usage by 95%
Implemented 10+ payment integrations (Stripe, Affirm, FreedomPay, finance, and more) processing billions of dollars in transactions with PCI-compliant tokenization and fraud detection
Migrated critical systems from MySQL to MariaDB with Redis clustering, improving query performance by 40% and supporting increased daily transactions
Developed AI-powered content generation tools for SEO optimization and product descriptions, generating 10,000+ unique product descriptions and improving organic search
Built real-time vendor API integrations with Whirlpool, GE, Samsung, and 7+ other manufacturers, automating inventory management for 100,000+ SKUs
Architected and deployed Orchestrate, a comprehensive Docker orchestration platform with GitLab CI/CD integration, improving developer productvity with on-demand dev/qa environments